Call Representatives answer on the first ring! Thank you! Always answer my questions, or followup when needed.
Prompt. Patient with street construction. Politely asked about taking their shoes off. Thoughtfully explained what they needed to do and where they needed to have access to in my house. I felt safe and appreciated the transparent conversations. Terry and Kenneth were so courteous, and patiently explained to me (and showed me!) what they needed to do, and then, at the end, they walked me around to show me what . had been done. They asked if I had any clarifying questions; really, they were wonderful. Thank you both!
Neat. Again, very thoughtful conversations about what they had done to the system, and what doors were closed and locked.
After ALL of your support throughout my MassSave Program furnace, AC, water heat installation, of course you are my first recommendation whenever someone has mentioned installing any of these items. You answer the phone on the first call; your calls reps are so knowledgeable and setup appointments soon after. I am so happy with everything Green Energy Mechanical has installed. Thank you!