Could not any more positive
All friendly and determined to help
Knowledge, hard workers, clean.
Not a screw left behind.
GEM's Project Manager was knowledgeable, took his time to come up with the most efficient and affordable method to heat and cool the house.
Additionally, the Project Manager accepted that his bid for the project was not the only one; he was able to counter-offer all other bidders, matching their price.
Finally, I was confident that GEM was the right contractor for this project, considering their determination, and warmth passed along.